Refund Terms
Effective Date: October 1, 2023
Introduction
Welcome to DELYRONITH's Refund Terms. Our aim is to ensure customer satisfaction with our products and services. Please take a moment to familiarize yourself with our refund policy outlined below.
Eligibility for Refund
Refunds may be considered under the following circumstances:
- If the product or service is not delivered within the promised timeframe.
- If the product is received in a damaged condition.
- If there are discrepancies between the product description and the delivered product.
Non-Refundable Circumstances
The following conditions do not qualify for a refund:
- Change of mind post-purchase.
- Products damaged due to misuse or mishandling.
- Requests made after the refund eligibility period has expired.
Refund Procedure
To initiate a refund request, please follow these steps:
- Contact our support team at [email protected] within 30 days of receiving your order.
- Provide your order number and details of the issue.
- Our team will review your request and respond within 5 business days.
Refund Process
If your refund request is approved, the following process will apply:
- Refunds will be processed to the original method of payment.
- Processing time from approval to completion is typically within 7-10 business days.
Contact Us
If you have questions about our refund terms or need assistance, please do not hesitate to contact our support team at [email protected] or call us at (123) 456-7890.
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